FAQ

What are the archival boxes made of?

The boxes are made from the highest quality material sourced from U.S. based distributors. They are museum grade, and made of archival, acid-free paper. 

 

What is the size of the large box?

13-1/2"L x 16”W x 6” D at 7.5 lbs.

 

How much does the large box hold?

The large archival photo box holds approximately 2,400 5” x 7” or 4” x 6” photographs or cards. Each compartment is removable and customizable.

 

For reference, how many photos are in a one inch stack?

There are approximately 100 photos for every one inch stack of photos.

 

How will these boxes protect my photos?

Keeping your photos sorted and stored in acid-free boxes will preserve them over time. It is recommended that you scan and back up your sorted collection in three place in addition to physical storage.

 

Why are these boxes the best on the market?

The archival quality boxes are manufactured in America for museums and private collections. There is nothing comparable in quality, craftsmanship and design on the market.

 

How do I use these boxes?

Follow the step-by-step tutorial in the book Simply Spaced, Clear the Clutter and Style Your Life, to sort and file your printed photo collection or visit our blog and social media for more tips.

 

How should I label my photo collection?

A standard label maker is recommended, and each box comes with a blank label card. Find our favorite label makers here in the Simply Spaced shop.

 

What types of items can I store in my archival boxes?

You can store photos, mementos greeting cards, art and more in the archival boxes. 

 

Why should I store my photos in an archival box instead of albums or a regular box?

Many albums are not acid-free and cause photos to deteriorate over time. The archival box will protect your photos from dust, sun damage and deterioration while keeping your photos organized, accessible and streamlined. They also save space and look beautiful too!

 

SHIPPING & RETURN POLICY

Do you ship internationally?

We only ship within the United States at this time.

When will I receive my order?

It typically takes 2-3 days for orders to be processed and shipped and then an additional 7 -10 business days for the boxes to be delivered via UPS.  Each box is made to order.

Due to the global challenges including COVID-19 and rising fuel costs, processing and shipping times may be delayed without notice.

 

What is the return policy?

If for any reason you are not completely satisfied with your order, you may return your product within 30 days of receiving the order as long as it's in new, as-shipped condition. You will be refunded in full minus Simply Spaced incurred shipping fees deducted from your original form of payment. Returns are subject to restocking fees.

To place a return, please reach out to hello@simplyspaced.com and include your order number in the subject line. Return shipping is at your expense and may be sent whichever method is most convenient and/or cost-effective for you. Please send us tracking information after shipping.

You will be refunded once your product is received at our warehouse. Your refund will be applied to your original payment method. Please allow up to 7 days for your refund to appear on your original payment method.

 

What if my product is damaged?

If you receive the product damaged/defective, please contact us at hello@simplyspaced.com within 7 days of receipt of your purchase describing the issue and including a photo(s).

You must retain the damaged cartons and inner packing materials for expedited replacement and/or credit. Failure to do so may result in loss of claim as this is a carrier requirement/policy and Simply Spaced does not have control or influence in determining validity, acceptance, or denial of carrier claims.

We will make every effort to get you your replacement product shipped to you as soon as possible.

If you have any questions about your order or about placing an order, please send us an email at hello@simplyspaced.com